Privacy Policy

Effective date: June 13, 2026
Last updated: June 13, 2026

This Privacy Policy explains what information ClaimVise.ai (a product of Innodel Technologies Pvt Ltd) collects when you visit our marketing website, why we collect it, and how to contact us with questions. This policy covers claimvise.ai only. The ClaimVise platform at claimvise.ai/app has its own privacy notice that applies to product users and PHI handling.

What we collect.

When you visit claimvise.ai, we collect the following types of information:

Information you provide directly. If you fill out the contact form, we receive your name, email address, company name, role, claim volume estimate, and message text.
Server access logs. Our web server records standard HTTP access logs including your IP address, requested URL, referrer, user agent, and timestamp. These logs are retained for 30 days and used for security monitoring and traffic analysis.
Email correspondence. If you email us, we retain the email content and your email address.

What we do not collect.

We do not use third-party analytics services on the marketing site (no Google Analytics, no Hotjar, no Segment, no Mixpanel).
We do not set tracking cookies. The marketing site does not set any cookies.
We do not include advertising tracking pixels.
We do not sell, rent, or share your information with marketers or data brokers.

How we use information.

We use the information you provide to:

Respond to your inquiry, schedule a demo, or discuss a partnership.
Send follow-up communications about your specific inquiry. We do not add you to general marketing email lists without explicit consent.
Investigate security incidents, prevent abuse, and improve site reliability (server logs only).

Where information lives.

Contact form submissions and server logs are stored on infrastructure operated by Innodel Technologies on AWS in the United States. Email correspondence is stored in Google Workspace under our organizational account.

How long we keep it.

Contact form submissions: until the inquiry is resolved, plus 12 months for follow-up purposes. You can request deletion at any time.
Server access logs: 30 days, then automatically deleted.
Email correspondence: retained per our business records retention policy (7 years for tax and contract-related correspondence; 12 months for unsolicited inquiries that do not result in a relationship).

Your rights.

Depending on your location, you may have the right to:

Access the personal information we hold about you.
Correct inaccurate information.
Request deletion of your information.
Object to certain uses of your information.
Withdraw consent for any communication you previously opted into.

To exercise any of these rights, email chirag@innodel.com with "Privacy Request" in the subject line. We respond to all requests within 30 days.

International transfers.

ClaimVise.ai is operated from India by Innodel Technologies Pvt Ltd, with technical infrastructure in the United States on AWS. If you contact us from outside India or the United States, your information will cross international borders to reach our systems. By using the marketing site, you consent to this transfer.

Children.

ClaimVise.ai is a B2B platform intended for healthcare practices and BPOs. The marketing site is not directed to children under 16 and we do not knowingly collect information from children. If you believe we have inadvertently collected information from a child, contact us and we will delete it.

Changes to this policy.

We may update this policy from time to time. We will post the updated policy at this URL and update the "Last updated" date above. Material changes will also be communicated via email to active customers.

Contact.

Innodel Technologies Pvt Ltd
Attn: Privacy
Ahmedabad, Gujarat, India
Email: chirag@innodel.com